Carrier Partner Operations Manager (all genders)

Distribusion is the world’s leading ground transportation marketplace and gives travelers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail, and ferry operators in 70+ countries with the biggest online retailers, including Google Maps and Booking.com.

We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest growing startups in travel, backed by leading venture capital investors including TQ Ventures, Lightrock, Creandum, and Northzone, and are headquartered in Berlin, Germany. Following our recent $80m Series C funding, we are ready to push beyond

Distribusion is quickly expanding globally and looking for a Carrier Partner Operations Manager to join the Carrier Operations team to drive quality improvements and projects of the key partnerships.

What you will do:

• Design and implement automated / streamlined account management related processes (onboarding, certification, inventory selection & ramp-up, integration improvements, handling partner requests, partner announcements).

• Work closely with our product team to conceptualize and design critical partner facing and internal tooling such as pre-sales tooling, the Partner Portal, our backoffice and the API docs.

• Play a key role in guiding the further development of our core products, by collecting and channeling feedback and proposals to our product team.

• Manage and facilitate the roll-out of new features to our partner network.

Workplace:

We are mainly looking for this role based in Germany, preferably at our headquarters in Berlin. We are a remote-first company with teams located around the Globe.

Who you are:

• 2+ years of work experience in a high-growth/fast-paced company (experience in technology/software company, travel industry, or consulting is an advantage but not a must).

• Proficiency in coordinating and leading projects across product, engineering, customer support, sales, finance teams, and external stakeholders.

• Proven experience in successfully automating processes and plans, with enthusiasm to continue driving these initiatives.

• Outstanding communication & presentation skills, with an ability to convey ideas and concepts clearly and concisely.

• Experience with APIs (and Postman).

• Advanced knowledge of Excel, and Google Sheets; SQL querying is a nice to have.

What you can expect:

• You will join a fast-paced travel tech company and take on a rapidly growing industry.

• You will take on ownership and responsibility from day one and have a direct impact on the success of the company.

• We value agility! We’re constantly updating our tech stack and offer the best possible tools to ensure all of our in-house engineers, partners, and carriers benefit from cutting-edge, efficient solutions.

• You will work with global companies. Our product attracts the biggest names in travel technology, such as Booking.com, and Google Maps, and national carriers like Amtrak, Deutsche Bahn, Renfe, and SNCF.

• You will join an international team of talented and driven people with a clear mission. Expect your colleagues to inspire, support, and challenge you every day!

• We offer flexible and remote working conditions, relocation opportunities, and career growth in a small and developing company.
  
  

Our hiring process for this role:

Your Talent Partner (TP) and point of contact is Lucas Bueno, and the Hiring Manager (HM) is Robert Powell.
For any queries, please contact your Talent Partner at (talent@distribusion.com).

Do you want to work in an advanced tech environment and have an impact on millions of travelers around the globe? Come join us!